Privacy Policy for Dealer Training Source LLC, DTS Auto Connect, and DTS Production Agency

Last Updated: October 2026

Dealer Training Source LLC, doing business as DTS Auto Connect and DTS Production Agency (“Company,” “we,” “us,” or “our”), is committed to safeguarding the privacy and personal information of our clients, media partners, website visitors, and platform users. This Privacy Policy details the types of information we collect through dealertrainingsource.com, associated service portals, and production client channels, how that data is utilized, how it is safeguarded, and the specific circumstances under which information may be shared or transmitted.

By accessing our website, engaging our commercial video and media production services, or submitting an intake form for any automotive consumer service tiers (including the Pre-Purchase Review, Priority Dealer Connection, or Complete Desk Concierge), you acknowledge and agree to the practices outlined in this policy.

  1. Scope of Our Operations and DBAs
Dealer Training Source LLC operates multi-disciplinary automotive advisory, consulting, and commercial media divisions:

  • DTS Auto Connect: Provides independent automotive purchasing advisory, deal desk consulting, contract review, and direct partner dealership management routing for consumers.
  • DTS Production Agency: Delivers commercial video production, broadcast storytelling, media capture, digital asset production, and creative consulting for commercial, athletic, corporate, and broadcast clients.
  • Dealer Training Source: Provides professional operational training, dealership consulting, and sales process development.
This Privacy Policy applies uniformly across all divisions, trade names, and operational activities under Dealer Training Source LLC.

  1. Information We Collect
We collect information directly from you when you submit details through our digital intake forms, contract media production projects, communicate with our desk, or purchase services.

A. Personally Identifiable and Commercial Contact Information

  • Full legal name
  • Residential address, business address, city, state, and zip code
  • Contact telephone number (mobile and business lines)
  • Verified email address
  • Corporate or business entity name, commercial licensing information, and billing details (for DTS Production Agency and dealership enterprise clients)
B. Vehicle Transaction Parameters (DTS Auto Connect)

  • Desired vehicle specifications (year, make, model, trim, drivetrain, color preferences, and allocation requests)
  • Target purchase timeline and urgency
  • Intended transaction structure (cash purchase, retail finance, or lease)
  • Estimated cash down payment or trade equity targets
  • Budget limitations and desired monthly payment thresholds
C. Trade-In Vehicle Data (DTS Auto Connect)

  • Vehicle Identification Number (VIN)
  • Current mileage and condition notes
  • Title status and registered owner information
  • Ten-day payoff figures and lienholder financial institution details
D. Financing and Credit Self-Assessments (DTS Auto Connect)

  • Self-reported credit score tier or estimated credit score range
  • Information regarding the presence of a co-signer or secondary applicant
  • Existing lender pre-approval terms provided voluntarily by you
  • Copies of dealer buyer’s orders, worksheets, or price proposals submitted for review
DTS Auto Connect does not collect, process, or store full Social Security numbers or pull credit reports on dealertrainingsource.com. Official credit applications and credit bureau evaluations are conducted exclusively by licensed selling dealerships or lending institutions under your separate, direct authorization.

E. Media Production and Talent Data (DTS Production Agency)

  • Project scope parameters, creative briefs, production schedules, and location access details
  • Signed talent, location, and broadcast appearance releases
  • Client media assets, raw archival footage, and project correspondence
F. Technical and Usage Information
Our servers automatically record standard operational data when you visit our platforms, including your Internet Protocol (IP) address, browser type, operating system, referring URLs, device identifiers, and timestamps of site interaction.

  1. How We Use Your Information
We use collected data strictly for legitimate business, media production, and automotive advisory purposes, including:

  • Assessing local vehicle supply, allocation schedules, and market pricing feasibility for automotive advisory clients.
  • Evaluating deal structures, trade-in equity, and financing parameters submitted across our consumer tiers.
  • Preparing clean, verified buyer profiles for authorized routing to sales management at partner dealerships under our Priority Dealer Connection and Complete Desk Concierge services.
  • Executing media production agreements, coordinating filming logistics, and delivering digital production assets for DTS Production Agency clients.
  • Communicating directly with you via phone, email, or SMS regarding your project, intake submission, deal progress, or service updates.
  • Processing one-time transaction fees and production invoices through our third-party payment gateway (Stripe).
  • Complying with state and federal legal, operational, and record-keeping mandates.
  1. Information Sharing and Disclosure Practices
Dealer Training Source LLC operates under a strict principle of non-distribution. We are an executive-level automotive consultancy and professional production agency, not a mass-market lead broker or data reseller.

  • No Public or Commercial Sale of Data: We never sell, rent, license, or trade your personal, financial, or production data to unaffiliated third-party marketing firms, lead aggregators, or automated call centers.
  • Authorized Dealer Desk Routing (DTS Auto Connect): If you engage our Priority Dealer Connection or Complete Desk Concierge services, your verified profile (including vehicle targets, trade data, and contact information) will be delivered directly and exclusively to designated management personnel (General Sales Managers, Sales Managers, or appointed VIP liaisons) at a selected partner dealership. We do not distribute your lead to multiple competing dealerships simultaneously.
  • Production Collaborators and Crew (DTS Production Agency): Project contact details and location logistics may be coordinated with direct production partners, contracted crew, or broadcast networks solely as required to execute specific client deliverables.
  • Operational Service Providers: We share necessary contact and technical data with verified third-party vendors who assist in operating our platforms, such as secure hosting providers, transactional email services, and payment processors (e.g., Stripe). These entities are bound by confidentiality agreements and are prohibited from utilizing your data for independent purposes.
  • Legal and Regulatory Compliance: We may disclose your information if required to do so by applicable law, subpoena, court order, or official governmental investigation, or to protect the legal rights, safety, and property of Dealer Training Source LLC, our clients, or the public.
  1. Communications and TCPA Compliance
By submitting your telephone number and contact details through our website intake forms or production inquiries, you grant express written consent for Dealer Training Source LLC, DTS Auto Connect, and DTS Production Agency to contact you via telephone call, text message (SMS/MMS), or email regarding your request, even if your phone number is registered on a state or national Do-Not-Call registry.

Standard cellular carrier message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any text message received from us, or unsubscribe from email updates via the link provided in our correspondence.

  1. Financial Data Security and Payment Processing
Payment transactions for advisory tiers and production invoices are processed securely via third-party payment infrastructure (Stripe). Dealer Training Source LLC does not store, host, or retain full credit card numbers, CVV security codes, or banking credentials on our website servers. All payment transactions adhere to strict Payment Card Industry Data Security Standards (PCI-DSS).

  1. Safeguards and Compliance
In accordance with the Federal Trade Commission (FTC) Standards for Safeguarding Customer Information (FTC Safeguards Rule) and industry standards, Dealer Training Source LLC implements comprehensive administrative, technical, and physical measures to protect your non-public personal information:

  • Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption across all web pages and intake submissions.
  • Restricted administrative access limited strictly to authorized personnel directly handling your transaction or production file.
  • Secure cloud storage environments equipped with enterprise-grade firewalls and access logging.
  • Regular purging of sensitive transaction worksheets, customer payoff records, and temporary production media files following project or advisory completion.
  1. Cookies and Tracking Technologies
Dealertrainingsource.com may utilize cookies, web beacons, and analytical tags to monitor site performance, improve navigation efficiency, remember user form inputs during active sessions, and analyze traffic patterns. You have the ability to accept or decline cookies through your web browser settings. Disabling cookies may affect certain interactive functions of our intake forms and portals.

  1. Third-Party Websites and External Links
Our platform may contain links to external sites, including manufacturer portals, trade appraisal databases, partner dealership inventory pages, or video hosting platforms. Dealer Training Source LLC has no control over, and assumes no responsibility for, the privacy practices, content, or terms of third-party platforms. We encourage you to review the privacy documentation of any external website you visit.

  1. Children’s Online Privacy Protection
Our platforms and services are intended exclusively for individuals who are at least 18 years of age and legally capable of entering into binding contracts. We do not knowingly solicit, collect, or maintain information from minors under the age of 18.

  1. Updates to This Privacy Policy
Dealer Training Source LLC reserves the right to amend, update, or revise this Privacy Policy at our discretion to reflect changes in our operational procedures, service offerings, or applicable state and federal laws. Any modifications will be posted directly to this page with an updated revision date. Your continued use of our platforms following any posted changes constitutes your acceptance of the revised policy.

  1. Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or the handling of your personal information across DTS Auto Connect, DTS Production Agency, or Dealer Training Source, contact us directly:

Dealer Training Source LLC

DBA DTS Auto Connect | DBA DTS Production Agency

Attention: Privacy & Compliance

Raleigh, North Carolina

Email: Larry@DealerTrainingSource.com

Phone: 919-218-4402